Customer Support & Sales AI
Change the widget
In addition to the floating widgets shown above, you can embed any widget directly into your website. You can trigger the chat from your links, buttons, and custom forms. Setup is quick—just copy and paste.
Embed the AI directly into your Help Center or Home Page. Reduce friction by letting users type immediately.
Use standard links or buttons to open the support overlay. Perfect for navigation menus.
70% of customers choose the business that responds first. We make sure that's you.
It analyzes your website, understands your business, and knows how to represent you — automatically.
No complex workflows. Just type your rules in natural language. The AI instantly evaluates the context of the chat and sends the digest to the right inbox.
Visitor finishes talking
Create your own labels like “Billing,” “Returns,” or “Wholesale.” The AI reads the context of every conversation and automatically classifies it.
Provide dynamic data — like a customer’s order details — and hi-reply can incorporate it into its response.
Handles your most frequent customer scenarios right out of the box.
Ask it — how it works, whether it suits your industry, what setup looks like.
Here’s what real customers say after putting hi-reply to work.
“I was skeptical it would actually understand our niche — we sell custom industrial packaging. But it answered a technical question about moisture barrier specs better than some of our junior reps. Genuinely shocked.”
“Our average response time went from 6 hours to about 11 seconds. One of our clients actually emailed us to say our 'support team' had gotten impressively fast. That made my day.”
“We tested four AI tools. The others felt like chatbots. hi-reply actually feels like it read our website and understood what we do. That difference matters when a prospect is deciding whether to trust you.”
“Three months in, we tracked $22,000 in closed deals that started as an after-hours chat. That's money we would have simply lost before.”
“I'd wrap up a job, check my phone, and see 3 missed calls — only to hear 'we already found someone.' Now I finish a job and check my phone to see 3 new bookings.”
“The amount of time I save not answering 'Do you service my area?' is worth double the subscription cost. It filters the tire-kickers and sends me ready-to-buy customers.”
Join thousands of modern businesses automating their support and growing their revenue 24/7.
See PricingChoose the plan that fits your business needs.